There are many ways by which you can unlock or reopen your Betway account. The path you need to take will depend on why your account was locked, to begin with.
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If you had requested to close your account but would like to reopen it, you can send Betway a message through their live chat or contact their customer care via email.
- If your account was locked due to self-exclusion, there is a period during which it will be locked. This period can vary from a minimum of one day to a maximum of thirty. Once this exclusion period ends, your account will automatically reopen again.
- If your account was locked because you failed to verify it in time, you can email relevant documents to verify.in@betway.com. You will need to provide proof of your identity and your address. Only certain documents are accepted for this purpose.
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In order to verify your identity, please email them a scanned copy of both sides of your Aadhaar Card. Alternatively, you can use your PAN card, driver’s license, passport, or voter’s card for verification.
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Please note that the documents you have sent in for verification of your address cannot be older than three months. Additionally, Betway may choose to reject the documents under certain circumstances.
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For instance, if the document is blurred, expired, older than three months, or illegible, Betway will not be satisfied. Similarly, if the information on the document doesn’t match those on your registered account, your documents will be rejected and your verification request declined.
While it’s entirely possible that you may run into some problems, Betway provides easy solutions to deal with any potential issues. As a result, they have managed to build up a reputation for being one of the best in the sports-betting business.
We understand that sports betting can be an unreliable industry sometimes, but some bastions of safe, responsible gambling still exist — and Betway is one of them. Most of the reviews you read about the site will echo the same sentiments, as will any users you speak to.